Privacy Policy

Website Privacy Policy

 

This Website Privacy Policy ("Privacy Policy") will help you understand how NeuroCactus Coaching LLC ("NeuroCactus" “we”, “us” “our”) uses, stores and protects the data you provide to us when you visit and use the website www.NeuroCactusCoaching.com (“Website”). This Privacy Policy complies with the General Data Protection Regulation (“GDPR”) and the California Online Privacy Protection Act (CalOPPA).  

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What User Data May Be Collected 

When you visit the Website, we may collect the following data for the purpose of being able to provide coaching services to you:  

• Your contact information such as Name, email address, phone number and any other information you may provide when contacting us through the Website on our contact form or email, as well as any other personal data needed for the purpose of being able to provide coaching services to you.  

• Information such as interests and preferences you have on the Website. 

• Data such as IP address, browser type, device information and usage data regarding your online activity on the Website such as time spent on the Website, the pages visited on the Website and browser information, which may be collected by tracking technologies and cookies. 

 

Why Is Data Collected 

We collect your data for several reasons, which includes, but is not limited to:  

• Primarily for the purpose of being able to contractually deliver coaching services to you. 

• For communications sent via the contact form or email on the Website. 

• To manage accounts and billing. 

• So that we can respond to your inquiries and process your requests made through the Website.  

• For sending you relevant updates, newsletters, promotional materials, and information about our services; for promotional emails; and for emails containing information you may find interesting if you have provided your explicit consent. You can opt out of marketing at any time. 

• To better understand your needs.  

• To improve our services and products.  

• To customize the Website according to your online behavior and personal preferences.  

 

Legal Basis for Processing Personal Data (GDPR)  

We process your personal data based on the following legal grounds:  

• Performance of a Contract: We must collect personal data to be able to execute the contractual obligations necessary to deliver coaching services to you. 

• Consent: You may give your consent for marketing purposes or certain other matters. You may withdraw your consent at any time by contacting us by email, in writing.  

• Legal Obligations: We will process and store certain personal data for compliance with certain legal obligations.  

• Legitimate Interest: We have legitimate interests to improve the Website by processing Website usage so you can have a better user experience, provided these do not override your fundamental rights and freedoms.  

 

Data Retention 

We will retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law, subject to your right to request that we delete your data.  We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Once the data is no longer needed, it will be securely deleted. 

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Securing the Data 

We are committed to securing your data and keeping it confidential. We have done all in our power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard the information we collect online. No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security from cybercriminals, hackers or other unauthorized third parties.  

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Limited Data Sharing With Third-Party Services 

We may share limited information with third-party service providers that help us operate the Website (e.g. payment processors, CRM platforms, professional transcription tools, Google Ads, and Google Analytics or Google TAG), solely for the purposes of service delivery and operational efficiency. All third-party service providers are required to uphold strict confidentiality standards and are required to protect your personal data.  

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We do not Sell Your Personal Information 

We do not sell your personal information to third parties for monetary or other valuable consideration.  

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Our Cookie Policy  

To enrich your online experience, NeuroCactus uses Cookies and other technologies and services provided by third parties providers to display personalized content, targeted advertising and to store your preferences on your computer. 

A cookie is a small data file that is placed on your device when you visit a website. Cookies are widely used in order to make websites work or to work more efficiently, as well as to provide reporting information. A cookie may have unique identifiers and reside, among other places, on your device, in emails we send to you, and on the Website.

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Cookies may be set by us or third-parties that perform services on our behalf. Cookies enable features or functionality in connection with the Website, for example, advertising, interactive content, and analytics. Cookies created by certain third-parties can recognize your device when you visit our Site and also when you visit certain other websites. NeuroCactus uses cookies to help it identify and track visitors, their usage of the Website, and their Website preferences.  Visitors of the Website who do not wish to have cookies placed on their computers can set their browsers to refuse cookies before visiting the Website, or use the User Centrics Cookie Consent Banner on the Website.  The drawback is that certain features of the Website may not function properly without the aid of cookies. By continuing to navigate the Website without changing your cookie settings, or not using the Cookie Consent Banner on the Website, you hereby acknowledge and agree to the Websites use of cookies. 

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Links to Other External Third-Party Websites  

Our Website contains links that lead to other external third-party websites. If you click on these links, we shall not be liable, nor held responsible for your data and privacy protection. Visiting those third-party websites is not governed by our Privacy Policy. Make sure to read the privacy policy of any external third-party website you go to from our Website. We have no control over or responsibility for the practices, products, services or privacy policies of any external third-party websites. 

  

Affiliate Disclosure

Some blog posts, podcast episodes, or other content may contain affiliate links, meaning the coach may receive a commission if purchases are made through such links. Affiliate relationships do not impact content integrity; only products or services deemed valuable to clients are recommended.

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Your Rights Under the GDPR (EU and UK) 

As a data subject, you have the following rights under the GDPR:  

• The right to access – You have the right to request copies of your personal data.  

• The right to rectification – You have the right to request that we correct any inaccurate or incomplete personal data. 

• The right to erasure – You have the right to request that we erase your personal data, under certain conditions, with the understanding that under circumstances we have legitimate reasons to retain certain data necessary for legal or accounting purposes.  

• The right to restrict processing –You have the right to request that we restrict the processing of your personal data, under certain conditions.  

• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. 

• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.  

• The right to withdraw consent at any time – Where we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. If you make a written request, we will have one month to respond to you. 

 

If you have any questions about how we handle your personal information, you can contact us at the following email:  tarah@neurocactuscoaching.com  

 

Your Rights Under CalOPPA (California) 

• We have identified personal information we may collect in the Section What User Data May Be Collected in this Privacy Policy. 

• We have informed you of third parties that we may share limited information in the Section Limited Data Sharing with Third-Party Services in this Privacy Policy. 

• We do not respond to Do Not Track Signals. 

• You can contact us with any questions about how we handle your personal information at:   tarah@neurocactuscoaching.com 

  

Children’s Online Privacy 

We do not knowingly collect personally identifiable information from children under 18. If we discover that a child under 18 has provided their personal information, we will delete such information from our servers immediately. If you are a parent or guardian and you are aware that your minor child has provided us with personal information, please contact us by email so that we can take necessary actions.  

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International Data Transfers  

Your information, including personal data that we collect from you, may be transferred to, stored at, and processed by us outside the country in which you reside, including but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our services, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

 

Do Not Track Policy 

We do not respond to Do Not Track settings in your web browser. 

 

Updates to This Privacy Policy 

We reserve the right to update this Privacy Policy at any time. Updates will be posted on the Website, and the effective date will be revised accordingly.  If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. Using this Website after any changes are made to the Privacy Policy constitutes your acceptance and knowledge of any such changes. 

 

This Privacy Policy was last updated on April 5, 2026 

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